Black Friday / Cyber Monday Sale 2016

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Valid November 25-28 only, enjoy up to 60% off Táve by prepaying for your subscription during the Black Friday / Cyber Monday sale.

Once again, we’re upping the discount you’ll receive when prepaying for an annual license on your Táve account. This weekend only, prepay for your account to get even more savings off.

To take advantage of the sale, simply to go Settings › Manage Subscription.

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Some of our favorite industry partners are having sales too!

Check ’em out!

Get SmartAlbums® album design software and get $100 off. Hurry, offer expires Nov 28.

Use this link and then enter the promo code 100SALE.

ShootProof

Beautiful galleries, invoices, digital contracts, integrated lab fulfillment, mobile apps, and more — all without any commission fees. Focus on what matters most, and let ShootProof take care of the rest! New customers save 40% on yearly plans, and current subscribers get 40% off upgrades through Monday.

Use this link to get these great deals.

Holiday Email Templates from ShootDotEdit and Táve

With your schedule chock full of weddings, thinking about the holidays (let alone, holiday portrait sessions) may be the last thing on your mind (holiday season is months away, right?). Between constant shoots and fulfilling client orders, adding another project to your plate might not be on your agenda.

What if we told you we have a solution for a way that you can plan and organize holiday portrait sessions, without doing much at all… a way to streamline this entire planning process and all you had to do was press “send” on the emails…

Holiday Session Email Templates for the Wedding Photographer

Do you remember our 49 Email Templates we shared with you? Now, we have the perfect set of templates dedicated to holiday sessions that take the guesswork out of the entire process!  Our templates, created in conjunction with ShootDotEdit and France Photographers, help:

  • Make client communication a breeze with a streamlined process
  • Announce, book, and deliver holiday sessions with minimal effort
  • Provide additional income for your business during the off-season

Download the Holiday Email Templates to get started today!

These go hand-in-hand with Táve’s Quick Responses. Just go to Settings › Quick Responses and copy over these new templates to use right away!

 

Not yet a Táve user? Want to check out Táve to see how it can change your business? Use the following coupon code at the time of registering for your new trial just for ShootDotEdit users to get 20% off your month-to-month subscription for the first year*: SHOOTDOTEDIT20

*New users only

Free Email Templates from ShootDotEdit

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As a photography business owner, a large chunk of your time is spent in front of a computer. During that time, you might be working on adding your signature touch to images, updating your blog, and of course, answering emails.

Much of your communication with your clients happens through email, which can be time-consuming and often becomes a bottleneck. Rather than sitting in front of the computer composing similar messages to each of your clients, it is crucial that you find a way to streamline the email process.

Introducing, Email Templates for Wedding Photographers!

We’ve teamed up with ShootDotEdit to bring you free email templates that allow you to quickly create and send necessary automated messages to your clients, decreasing the amount of time you spend behind the computer!

These go hand-in-hand with Táve’s Quick Responses. Just go to Settings › Quick Responses and copy over these new templates to use right away!

These Email Templates provide you with:

– Simple ways to connect with clients during pre-booking
– Quick solutions to finalize pre-wedding details
– Access to immediate album and post-client communication
– BONUS: Additional templates for portrait sessions and headshots

Download the templates today!

Not yet a Táve user? Want to check out Táve to see how it can change your business? Use the following coupon code just for ShootDotEdit users to get 20% off your month-to-month subscription for the first year*: SHOOTDOTEDIT20

*New users only

Black Friday / Cyber Monday 2015

Valid November 27-30 only, enjoy up to 60% off Táve by prepaying for your subscription during the Black Friday / Cyber Monday sale.

Táve subscriptions are now available in annual prepaid licenses. Reduce your effective monthly subscription fee by prepaying 1, 2, 5 or 10 year licenses. The more years you prepay, the more you save in the long run.

To take advantage of these savings, log into your account and go to Settings › Manage Subscription. You’ll be able to see the new annual license plans and the savings each brings you.

*If you have a legacy Táve subscription, you’ll need to upgrade to a new plan in order to prepay for any of the new annual licenses. You can however continue with your legacy plan on a month-to-month basis only.

**Black Friday / Cyber Monday discounts are available starting November 27 at 12am Eastern Standard Time and end November 30 at 11:59pm Eastern Standard Time.

Some of our favorite industry partners are having sales too!

Check ’em out!

The Biggest Sale Ever. Get SmartAlbums® album design software, plus 1-year Cloud Proofing subscription for only $199 ($498 value). Hurry, offer expires Nov 30.

Use this link and then enter the promo code BIGSALE.

ShootProof

Save 60% on ShootProof for your first year! Act fast as the discount reduces through Cyber Monday.

Use this link to get these great deals.

 

 

Completely Revamped Support Site

Táve Studio Manager is highly customizable and extremely powerful but sometimes that means that learning the system can be challenging.

Many of the features which make Táve so powerful are also interconnected. This means it’s not always clear in which order you should set up your account. We’ve heard the feedback about not knowing where to start and we listened.

We are proud and excited to present a completely revamped support site to make set up more straight forward, teach you the general flow of jobs in Táve, and help you dive into the more powerful features of app.

 

The model for the new support site is based on linear learning. A getting started page (including a printable check list) lays the foundation of setting up an account. With this foundation laid, you’ll be ready to go when starting to work with actual clients.

The getting started page then moves you to learning about Leads (the stage in which all jobs start in Táve). Once you’ve mastered turning leads into booked Jobs, you’ll learn about all of the powerful things you can do with Táve including Workflows, Automations, and Administration.

While the new support site covers a good majority of the system, don’t hesitate to let us know if you feel like there’s an article or explanation missing. We’ll be continuously refining and adding content to better serve you.

As always, we are available for support sessions or quick questions simply by messaging us through the help menu from inside the app.

Happy learning!

Topher
VP of Product

Welcome Nicole Klym, Lead Customer Service Rep

Nicole Klym HeadshotWe’re excited to announce that Nicole Klym has officially joined the team full time!

You all probably know her well from her speedy and cheerful responses to FB and in-app support messages. What you probably don’t know is that Nicole only signed up for Táve a little over a year ago.

It was clear quickly that she was a fast learner and very dedicated to providing help to other users. Not too long after joining Táve, she was asked to join the support team. And she has rocked it!

Her experience using Táve in her own business, Nicole Klym Photography, gives her the upper hand in working with users to fully take advantage of the app and use creative methods to solve problems.

Give her a warm welcome! We’re thrilled to have her on board as a fantastic asset to #TeamTáve.

 

 

 

Release Notes | July 2015

Hey #TeamTáve!

We just pushed out another slew of updates to the app.

For the full list of what’s included in this release check out the release notes here. If there is anything you would like explanation of, please don’t hesitate to reach out.

Some highlights:

– Payment Gateways now are now known as Client Payment Methods and not only can you have any number of them, they can be brand specific. You can also specify a payment receipt quick response for each gateway. For more information about setting up a payment gateway, read our knowledge base article here.

– You now have the ability to do an export of your job lists. Just navigate to any of your lists in the side menu bar (All Leads, Open Jobs, Closed Jobs, etc) and you’ll find an export button at the top. This will create a CSV file with lots of great information in it! If you’re super nerdy like me, you can use these exports to create your own custom reports.

– Our referral program now credits you the entire bonus after the studio you refer makes their first payment. We also now reward the users you refer with a 60 day free trial (double our usual 30 day trial).

Best,

Topher

Release Notes | May 2015

Dear awesome people,

This month brings some great new features as well as updates and bug fixes to Táve. As always, I want to emphasize that we are user driven. The improvements, features and direction we take with the application are based on your feedback and help. We get such great ideas from you guys and we hope that we can incorporate many of them over time. Some may seem like smaller requests but, in fact, they often fit into a larger part of the development road map. So even if we don’t get to your request right away, know that there may be bigger plans.

Below is a quick video going over some of the highlights of some of the new features in the latest update. This includes using tokens in Questionnaire headings, sections, paragraphs and labels, a new double booking warning drop down, an update to allow deliverable workflows to be added to booked or fulfillment stage. We’ve also revamped our rich text editor with a completely new file uploader that connect to various sources such as Facebook, Dropbox, Instagram and more.

For the full list of what’s included in this release, check out the release notes here. If there is anything you would like explanation of, please don’t hesitate to reach out.

Best,

Topher

An Open Letter to Our Users

This month has been a big one for Táve. The team and I were at one of the biggest photography conferences that Táve attends. We got to show off the app to a huge number of new people as well as meet some of our existing users in person. It was electric.

I was also honored to be brought on in a new capacity.  As Adrian mentioned in his recent blog post, Táve has gone from a team of two to a team of seven in the last year alone.  (I’m a little bit biased but I have to say that our support people are amazing. If you haven’t chatted with them, definitely reach out and say hi.)

This growth has been because of you guys. Your support and contributions to each other in the Facebook User Group is invaluable. Your push to drive Táve forward through enhancement suggestions, bug reports, and some crazy awesome feature requests is energizing. You guys have built a community and I am so humbled to be a part of it. It’s because of this community that I accepted the position of Vice President of Product.

The most important thing that this means for you is that I will be your advocate. As a full time photographer myself, I know what goes into the day-to-day of running your own photography business. I’m listening to you guys, hearing what you need, understanding your specific use cases and making a case for you as we drive forward with the app. Again, your contributions directly affect the direction we take.

We’ve just released a massive list of bug fixes today. And now, in collaboration with the team, I’m building a road map for continued improvements as well as some pretty kickass new features.

So I ask you, continue to give us your feedback be it good or bad. Continue to dream big with your feature requests and enhancements. (I still want Automations to make me coffee). And while not every feature request will be implemented and not every bug will be fixed immediately, together as a community we can continue to make Táve one of the best studio management softwares available.

Thank you for being a part of #teamtave.

Topher

If you’d like to see some of the major enhancements of the release we just launched, check out the video below!

Welcome Topher Villasimón, VP of Product

The last few months since the release of Táve 4 have been quite exciting. The resulting unprecedented growth has allowed us to significantly expand the Táve Team. We’ve gone from a two-man team this time last year to a team of seven, many of whom you’re likely familiar with if you’ve messaged us, attended one of our new weekly webinars, or participated in the Facebook Táve User Group.

Topher SimonI’m pleased to announce that one of the newest members of our team, Topher Villasimón, has stepped up to the role of Vice President of Product. Already this year, he has reorganized our support team and the process in which we respond to incoming messages to improve both our response times and the way we track issues and feature requests. He’s also overseeing our How-to site and is even working on a new and far more accessible documentation site to make it easier to dive deep into Táve.

Topher has also worked with Jason and me to create a new development, testing, and release process, as well as creating a roadmap of upcoming releases that balance and prioritize features and issues from our backlog into more manageably sized releases. The first of these releases is ready for publication when we return to the office from WPPI, while the second is in active development and the third and fourth are being outlined and sized.

By far, Topher’s most important function as VP of Product is that of customer advocate. While my background in cinema and photography lead to the creation of Táve, the majority of my time at Táve today is consumed by feature design and development. Táve’s mission of helping creative small businesses like yours to build a stronger and more profitable business depends not on my experience but on your day-to-day experience running your business with Táve. For that we need to hear from you, we need to know what you need, and we need to weave that knowledge into the development of the best possible product for your business. For that, Topher is your voice inside Táve.

If you’re attending WPPI, be sure to visit our booth (#1561) and meet Topher, Jason, and me, and share with us your thoughts and feedback. We’re also sharing a sneak peek of the release currently in development to get your feedback on our new streamlined approach to quoting, client driven quote upgrades, and simplified product configurations.

PS. Even if you can’t join us at WPPI this year, you can still take advantage of our double-bonus show special through the end of the week. This is our last special until “Black Friday”, so if you’re an admin, sign in and check out the details on your dashboard.